by Paul Moore | Oct 12, 2020 | Digital Transformation, Finance Sector, Industry Insights, Insights Centre, Technology Insights
The COVID-19 pandemic, in addition to its global health and social impact, has disrupted every business sector in some way. Financial
services companies are faced with several unique challenges, some as a result of the pandemic itself, and others as a manifestation of the heightened pressure on businesses and budgets. This time of rapid change is also an opportunity to respond with innovation and agility, refining and in some instances redefining the financial sector of the future.
by Paul Moore | Oct 8, 2020 | Campaign, Converged Connectivity, Insights Centre, SDN, Technology Insights
There is nothing new about digital transformation. While the term was coined back in 2011, the process of using digital technology to optimise your business goes back at least to the end of the last millennium.
Despite this, and despite the acknowledgement by just about everyone that industries need to integrate technology into their systems in order to grow and thrive in the modern world, true digital transformation has, more often than not, been viewed as a grudge purchase rather than a business opportunity.
by Paul Moore | Sep 26, 2020 | Insights Centre
This report provides critical insights to retailers in a time of global disruption where customer strategies andbusinessmodelsarebeingreviewedandcustomer-centricinnovationbecomesthekeydifferentiator. The COVID-19 pandemic has influenced consumers’ shopping behaviour and expectations. There has been large-scale movement towards online shopping with a focus on convenience and home delivery options. This research report interrogates loyalty programmemes and associated technology that will drive sustainable value for retailers in an era of global disintermediation.
by Paul Moore | Sep 16, 2020 | Digital Transformation, Insights Centre, Technology Insights
The SAP S/4 HANA migration deadline has moved to 2027, however, SAP users are already planning for their migration. For the mega SAP users, seven years isn’t much time to prepare and complete the migration.
by Paul Moore | Sep 1, 2020 | Government Sector, Industry Insights, Insights Centre
South African citizens rate crime as one of their primary concerns, second only to
unemployment 1 . While our country faces complex challenges in this regard, technology
offers a number of valuable solutions. From intelligent policing to e-court models,
digitalisation is key to developing smarter, transparent and effective law enforcement
systems. Armed with the right digital tools and innovative thinking, government can work
towards creating a safer South Africa for all.
by Paul Moore | Aug 26, 2020 | Government Sector, Industry Insights, Insights Centre
The Coronavirus pandemic has created unprecedented challenges and offers an opportunity for
government to be integrated and digitised by finding innovative ways to tackle challenges, and
deliver on its mandate to improve the lives of all South Africans.