AIOps, a business enabler – Part 1
Transform your IT operations to enhance your customer experience
Transform your IT operations to enhance your customer experience
The Covid-19 pandemic has had a significant impact on the mining sector, with the mining
and quarrying industries contracting by 73.1% between Q1 and Q2 of 2020, contributing significantly
to SA’s overall GDP contraction of some 16.4%. A negative impact on the mining sector is therefore a negative impact on the country. Local mining companies simply cannot afford any further financial shrinkage due to operational closure. Mining executives need to strike the right balance between productivity, cost and specifically safety. Safety is even more paramount, especially now when the COVID-19 pandemic is still rife.
Striking this right balance requires innovative thinking and technology.
The COVID-19 pandemic, in addition to its global health and social impact, has disrupted every business sector in some way. Financial
services companies are faced with several unique challenges, some as a result of the pandemic itself, and others as a manifestation of the heightened pressure on businesses and budgets. This time of rapid change is also an opportunity to respond with innovation and agility, refining and in some instances redefining the financial sector of the future.
There is nothing new about digital transformation. While the term was coined back in 2011, the process of using digital technology to optimise your business goes back at least to the end of the last millennium.
Despite this, and despite the acknowledgement by just about everyone that industries need to integrate technology into their systems in order to grow and thrive in the modern world, true digital transformation has, more often than not, been viewed as a grudge purchase rather than a business opportunity.
This report provides critical insights to retailers in a time of global disruption where customer strategies andbusinessmodelsarebeingreviewedandcustomer-centricinnovationbecomesthekeydifferentiator. The COVID-19 pandemic has influenced consumers’ shopping behaviour and expectations. There has been large-scale movement towards online shopping with a focus on convenience and home delivery options. This research report interrogates loyalty programmemes and associated technology that will drive sustainable value for retailers in an era of global disintermediation.
The SAP S/4 HANA migration deadline has moved to 2027, however, SAP users are already planning for their migration. For the mega SAP users, seven years isn’t much time to prepare and complete the migration.