by Paul Moore | Dec 18, 2020 | Digital Transformation, Insights Centre, Technology Insights
As South Africa’s digital transformation continues apace during these difficult times, the maxim that the fourth industrial revolution is a journey and not a destination is a mantra that will serve the country well.
While digitisation is a sea-change of approach for some, that does not necessarily mean businesses need to approach 4IR and their technology systems as though they are reinventing the wheel. It is as much about the modernisation of systems and structure to introduce the necessary competences that will see them well on this journey.
by Paul Moore | Nov 9, 2020 | Digital Transformation, Insights Centre, Technology Insights
Transform your IT operations to enhance your customer experience
by Paul Moore | Nov 9, 2020 | AIOps, Digital Transformation, Insights Centre, Technology Insights
A rapid pace of change has taken hold in IT across the globe over the past few years. This is due to a need for a restructuring of how IT ecosystems are managed, where traditional systems and procedures appeared to not be able to keep up with the wave of digital transformation – its opportunities and risks.
by Paul Moore | Nov 9, 2020 | Digital Transformation, Insights Centre, Technology Insights
Transform your IT operations to enhance your customer experience
by Paul Moore | Oct 12, 2020 | Digital Transformation, Finance Sector, Industry Insights, Insights Centre, Technology Insights
The COVID-19 pandemic, in addition to its global health and social impact, has disrupted every business sector in some way. Financial
services companies are faced with several unique challenges, some as a result of the pandemic itself, and others as a manifestation of the heightened pressure on businesses and budgets. This time of rapid change is also an opportunity to respond with innovation and agility, refining and in some instances redefining the financial sector of the future.
by Paul Moore | Oct 8, 2020 | Campaign, Converged Connectivity, Insights Centre, SDN, Technology Insights
There is nothing new about digital transformation. While the term was coined back in 2011, the process of using digital technology to optimise your business goes back at least to the end of the last millennium.
Despite this, and despite the acknowledgement by just about everyone that industries need to integrate technology into their systems in order to grow and thrive in the modern world, true digital transformation has, more often than not, been viewed as a grudge purchase rather than a business opportunity.