Customer-centricity in banking demands a major shift in how financial institutions communicate with and assist their customers. BCX is helping banks evolve, using data-driven insights, omni-channel experience designs, and advanced feedback mechanisms.
Fintech’s impact on the financial services industry is multi-faceted, reshaping how financial services are delivered, accessed, and experienced.
South Africa, renowned as one of the most advanced economies in Africa, is witnessing substantial growth within the fintech industry.
Data breaches are getting more frequent and more severe – how can CISOs change their posture from reactive to proactive?
The hybrid working model has become a business norm. Cloud-based technology creates a seamless bridge between HR and a remote working environment.
Leveraging digital, data and design thinking to create HR strategies that evolve within a complex future, says Hope Lokuto, CHRO at BCX.
