AIOps, a business enabler – Part 1
Transform your IT operations to enhance your customer experience
Transform your IT operations to enhance your customer experience
The COVID-19 pandemic, in addition to its global health and social impact, has disrupted every business sector in some way. Financial
services companies are faced with several unique challenges, some as a result of the pandemic itself, and others as a manifestation of the heightened pressure on businesses and budgets. This time of rapid change is also an opportunity to respond with innovation and agility, refining and in some instances redefining the financial sector of the future.
The SAP S/4 HANA migration deadline has moved to 2027, however, SAP users are already planning for their migration. For the mega SAP users, seven years isn’t much time to prepare and complete the migration.
South Africa’s leading technology company, BCX, today launches a new division under its IT Solutions portfolio. BCX Exa will advise and co-create digital transformation solutions with its clients.
In current age of digital transformation, customer centricity is the key to competitive advantage in any
sector. As newer technologies are introduced, customers demand greater efficiency of service and
more choice from organisations. Organisations on the other hand are having to draw from new
sources of data to gain new insights to satisfy the changing needs of their customers and to enhance
their own business performance.
Over the last several years, much has been said and written about the need for organisations to embrace digitalisation, but for many organisations this has been a “..we will get around to that later..” scenario.